Privacy Policy

1. General
2. Information We Collect
3. How We Use Your Information
4. Data Sharing and Disclosure
5. Data Retention
6. Your Rights and Choices
7. Security
8. Cookies and Tracking Technologies
9. Third-Party Links
10. Children's Privacy
11. Changes to This Privacy Policy
12. Contact Us

At Roses™ ("Roses", "we", "us" or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our platform, including our website, applications, and services (collectively, the "Platform"). By using Roses™, you agree to the terms of this Privacy Policy and our Terms of Service.

Because Roses™ may include adult-oriented content, we only allow access to users who are at least 18 years old, or the age of majority in their jurisdiction, whichever is higher.

1. Information We Collect

We collect two main types of information:

a. Personal Information

This includes information you provide when creating an account, subscribing, interacting with creators, or using our Platform. This information may include:

• Name or display name
• Email address
• Payment information (processed securely by our third-party payment processors – we do not store full credit card numbers or CVV codes)
• IP address
• Device information (browser, OS, device type, etc.)
• Billing information (where necessary for transactions)
• Identification and verification data (for creators and models, as required by compliance/age verification laws)

b. Usage Data

We collect data regarding your interaction with our Platform, such as:

• Pages and profiles you visit
• Time spent on the Platform
• User activity (e.g., likes, follows, messages, profile visits)
• Device identifiers and approximate location (IP-based)
• Geo-location data (where you provide consent)
• Interaction with AI models, features, and real content creators
• Technical logs (e.g., error logs, performance and security logs)

2. How We Use Your Information

We use the collected data for the following purposes:

• To create, manage, and maintain your account
• To process your payments and subscriptions
• To provide personalized content and recommendations
• To enable interactions between you, creators, and AI features
• To communicate with you, including sending you updates, security alerts, and promotional messages (where permitted by law)
• To improve our Platform, products, and services, including through analytics and usage trends
• To detect, prevent, and address fraud or security issues
• To enforce our Terms of Service and other policies (including content moderation and compliance with adult industry rules)
• To comply with legal obligations and resolve disputes

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers that help us run our Platform (e.g., hosting providers, analytics tools, customer service platforms, email delivery services).
• Payment Processors (including CCBill): When you make a purchase or subscribe to a service, your payment information is processed by secure third-party payment processors, such as CCBill, LLC ("CCBill"). These processors are responsible for handling your card or bank details in accordance with their own privacy policies and applicable card-brand rules. You may review CCBill's consumer privacy and support information at https://support.ccbill.com.
• Compliance, Safety & Legal Requests: If required by law, or if we believe in good faith that such action is reasonably necessary, we may disclose your information to comply with legal obligations, such as subpoenas, court orders, or other legal processes; to respond to government or law enforcement requests; or to protect the rights, property, or safety of Roses™, our users, or others.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of company assets, your information may be transferred as part of the transaction, subject to the same or equivalent privacy protections.

Some of these third parties may be located outside your country of residence. By using the Platform, you acknowledge that your information may be transferred and processed in other jurisdictions, which may have different data protection laws than your country.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services and fulfill the purposes described in this Privacy Policy. We may also retain your information where necessary to:

• Comply with legal, tax, and accounting obligations;
• Comply with payment processor and card-brand requirements (such as dispute/chargeback timelines);
• Enforce our agreements and resolve disputes; and
• Support our content moderation, safety, and fraud prevention efforts.

If you choose to close your account, we will delete or anonymize your personal data within a reasonable period, subject to legal retention requirements and legitimate business needs (for example, maintaining limited records to prevent fraud or abuse).

5. Your Rights and Choices

You have the following rights regarding your personal information, subject to applicable law:

• Access: You may request access to your personal data that we hold.
• Correction: You can correct any incorrect or incomplete data.
• Deletion: You can request deletion of your personal data, subject to certain legal or legitimate business exceptions (for example, where retention is required for legal compliance or dispute resolution).
• Restriction: You may request that we restrict the processing of your data in certain circumstances.
• Opt-out of Communications: You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us directly. We may still send you non-promotional communications, such as security alerts or transactional messages.
• Consent Withdrawal: For any data processing based on consent, you may withdraw your consent at any time. This will not affect processing that took place before you withdrew consent.
• Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format, where technically feasible.

To exercise these rights, contact us at support@roses.vip. We may need to verify your identity before responding to certain requests to protect your privacy and security.

6. Security

We take the security of your personal data seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures may include encryption, access controls, secure hosting environments, and regular security reviews.

Roses™ does not collect or store full credit card numbers or CVV codes on our own servers. All payment card data is submitted directly to and processed by our payment partners (such as CCBill) using their secure forms and infrastructure, in accordance with PCI-DSS and other industry standards.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze how the Platform is used. Cookies are small data files stored on your device that help us recognize your preferences and improve our service.

We may use cookies to:

• Remember your login session and preferences;
• Keep track of account and subscription status;
• Understand how users navigate our Platform;
• Measure the effectiveness of features and campaigns.

You can control or disable cookies through your browser settings. However, some features of the Platform may not function properly if cookies are disabled.

For more detailed information about how we use cookies and tracking technologies, please refer to our Cookie Policy (where available).

8. Third-Party Links

Our Platform may contain links to third-party websites or services (such as payment portals, social media, or external content). We are not responsible for the privacy practices, security, or content of these external sites. We recommend reviewing the privacy policies and terms of any third-party sites you visit.

9. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete such information as soon as reasonably possible and may take steps to block that user from further access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you via email or a notice on our Platform. The updated Privacy Policy will be effective as of the date posted at the top of this page, unless otherwise required by law.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Legal Entity: Roses X Labs, Corp.
Location: Miami, Florida, United States
Email: support@roses.vip

For billing-related privacy questions connected to payments processed by CCBill, you may also contact:
CCBill Consumer Support: https://support.ccbill.com