By accessing and using the services of Roses™ (officially registered as Roses X Labs, Corp., "Roses", "we", "us" or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must discontinue use of our platform immediately.
These Terms apply to all users of the platform, including viewers, subscribers, creators, models, and any other persons who access or use Roses™. If you are a Content Provider (creator or model), your participation is also governed by our Content Provider / Creator Agreement.
You may only use Roses™ if you are at least eighteen (18) years old, or the age of majority in your jurisdiction, whichever is higher. By using the platform, you represent and warrant that:
Roses™ provides a platform where users can interact with both AI-powered characters and real content creators. Our services are intended for entertainment and personal use only. The platform may include adult-oriented content and is strictly limited to consenting adults.
Roses™ does not provide escorting, in-person services, or any form of prostitution. All interactions on the platform are digital and for entertainment purposes only.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must not share your account or login information with any other person. You agree to notify us immediately if you suspect any unauthorized use of your account.
Roses™ offers subscription-based services and other paid features with recurring or one-time payments. Subscriptions provide access to exclusive content and interactions. Payment is required for access to these services, and access will continue until cancelled in accordance with these Terms.
Payments on Roses™ are processed by secure third-party payment processors, which may include CCBill, LLC ("CCBill"). By making a purchase, you authorize CCBill and any other applicable payment processor to charge your selected payment method for all purchases and subscription renewals associated with your account, in accordance with their respective terms and card-brand rules.
Roses™ does not directly collect or store full credit card numbers. All sensitive payment data is handled by our payment processors (such as CCBill) in accordance with PCI-DSS and industry standards.
For information about how billing works, refunds, and cancellations, please also review our Refund & Cancellation Policy.
All content available on Roses™, including images, videos, text, AI-generated experiences, and other materials, is owned either by the respective content creators or by Roses™ and its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to access and view content for your personal, non-commercial use only.
If you upload, publish, or stream content on Roses™, you represent and warrant that:
By uploading content, you grant Roses™ a limited, worldwide, non-exclusive, revocable license to host, display, store, transmit, promote, and otherwise use such content solely for purposes of operating, marketing, and improving the platform. This license does not transfer ownership; creators remain the owners of their content.
You agree not to use Roses™ to upload, create, request, stream, distribute, promote, or facilitate any content that:
Roses™ reserves the right to remove any content and suspend or terminate any account that violates this policy or any other part of these Terms.
Many services and content on Roses™ are digital and may be delivered immediately upon purchase. Because of this, refunds are not guaranteed. Refund requests are reviewed on a case-by-case basis by our payment processor (such as CCBill) and/or our support team, in accordance with applicable card-brand and processor rules.
If you believe you have been charged in error, experienced a technical issue preventing access to purchased content, or have another legitimate concern, please consult our Refund & Cancellation Policy and contact:
You may cancel your subscription at any time before the next billing cycle to prevent future charges. Once cancelled, your subscription will not be billed again. Access to subscription content will continue until the end of the current billing period.
To cancel your subscription, you can:
We strive to keep Roses™ available at all times, but we do not guarantee uninterrupted service. From time to time, the platform may be unavailable due to maintenance, technical issues, or factors beyond our control. If you experience issues with access or performance, please contact us and we will work to resolve the problem.
Roses™ reserves the right, at our sole discretion, to suspend or terminate your account and access to the platform at any time, with or without notice, including if we believe you have violated these Terms, engaged in illegal or harmful activities, or posed a risk to other users, to our payment partners, or to the platform.
The services and content on Roses™ are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Roses™ disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Roses™ shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenues, data, or goodwill arising out of or related to your use of the platform, whether based in contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
These Terms are governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of Roses™ shall be resolved by final and binding arbitration, rather than in court, except where prohibited by law. To the fullest extent permitted by law, you agree that:
If you would like to report content that you believe is illegal, non-consensual, violates these Terms, or otherwise violates applicable standards, please follow our Complaints & Takedown Policy and contact us at support@roses.vip with:
We will acknowledge receipt of your complaint within two (2) business days and will review and aim to resolve the complaint within seven (7) business days, whenever reasonably possible. You will be informed of the outcome and any actions taken, which may include content removal, account suspension, or no action if the report is unfounded.
If you are depicted in any content on Roses™ and would like to request removal of such content, you may contact us at support@roses.vip with:
We will investigate the request and, where consent was not valid or has been withdrawn under applicable law, we will remove or restrict access to the content.
If there is a disagreement regarding the outcome of an appeal, Roses™ agrees that the dispute may be submitted to a neutral third-party body or mediator for independent review, where reasonably available, in line with industry and payment-processor expectations.
Roses™ respects copyright and intellectual property rights. If you believe that content on our platform infringes your copyright, you may send us a written notice at support@roses.vip including:
Upon receipt of a valid notice, we may remove or disable access to the content and notify the user who posted it. Users who repeatedly infringe copyrights, or are the subject of multiple valid notices, may have their accounts permanently terminated.
These Terms operate together with our other published policies and agreements, including:
In the event of any inconsistency, these Terms of Service will prevail, unless otherwise required by law or by payment-processor rules.
Legal Entity: Roses X Labs, Corp.
Location: Miami, Florida, United States
Email: support@roses.vip
Billing Support (CCBill): https://support.ccbill.com
CCBill Phone (USA): +1-888-596-9279
For live chat about billing issues, you may use the CCBill contact tools available at https://ccbill.com/contact.